If you are experiencing technical difficulties with our website, this may be due to recent development changes, and we deeply apologize for any inconvenience this may cause. Thankfully, the solutions are fairly quick and easy and will have you back to practicing again in no time!
Please read the below solutions you can take to solve your issue(s):
- First, double-check your internet signal and connection is strong and active. If using cellular data (not wifi) the website may just need a little bit more time to load.
- If your internet signal and connection are strong, you may need to clear your browser's cache so that it can properly recognize our latest website updates. To do this, please follow these steps:
- Clear the web browser cache - Safari (desktop version)
- Click on the Safari drop-down menu and select Preferences.
- Click the Advanced tab. Select the “Show Develop menu in menu bar” checkbox and then close the Preferences window.
- Select the “Develop” drop-down menu (next to Bookmarks). Click "Empty Cache". Note: You may want to also clear your browser history and cookies if clearing cache alone doesn’t help. (Safari drop-down menu > Clear History).
- Refresh YogaGirl.com by closing and quitting the Safari browser completely (all tabs), then re-open the application and go back to YogaGirl.com.
- Log back into your account and you should be all set!
- Clear the web browser cache - Safari (mobile version)
- Go to your phone Settings and select Safari in the list.
- Scroll down to "Advanced" then click "Website Data".
- Click "Remove All Website Data", then confirm by clicking "Remove Now".
- Go out of your Settings, then refresh YogaGirl.com by closing and quitting the Safari browser app and any YogaGirl.com tabs completely. Re-open your browser application and go back to YogaGirl.com.
- Log back into your account and you should be all set!
- Clear the web browser cache - Google Chrome (desktop version)
- Click on the Google "Chrome" drop-down menu and select "Clear Browsing Data..."
- Click the Advanced tab, then select the “Cached images and files” checkbox and click “Clear data” to confirm. Note: You may also want to clear your browser history and cookies (by clicking the "Browsing history" and "Cookies and other site data" checkboxes) if clearing cache alone doesn’t help.
- Refresh YogaGirl.com by closing and quitting the Google Chrome browser completely (all tabs), then re-open the application and go back to YogaGirl.com.
- Log back into your account and you should be all set!
- Clear the web browser cache - Google Chrome (mobile version)
- Open a new browser tab if there isn't already one open, then click the three dots ". . ." to open your "Settings".
- Scroll down and click on "Privacy" then "Clear Browsing Data".
- Select "Cached Images and Files", then click "Clear Browsing Data" at the bottom to confirm. Note: You may also want to select to clear your Browser History and Cookies, Site Data if clearing cache alone doesn’t help.
- Click "Done" then refresh YogaGirl.com by closing and quitting the Google Chrome browser app completely. Re-open your browser application and go back to YogaGirl.com.
- Log back into your account and you should be all set!
If you continue to experience issues after following the above steps, please write to us at info@yogagirl.com with screenshots if possible, as there may be a website bug needing our immediate attention. We thank you for your patience and will do whatever we can to ensure you have a positive experience on YogaGirl.com.